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ANTHROPIC · AI ASSISTANTS ANSWERING SHOPPERS

Should your store allow Claude-User?

Fetches your page when a Claude user asks about it. Block this and Claude can't answer questions about your products.

THE VERDICT

Allow it.

This bot fetches your page when a shopper asks an AI about you. Block it and that assistant literally cannot read your store to answer — you become invisible to those AI shoppers, with no error and no trace in your analytics.

THE TECHNICAL BITS
robots.txt token
Claude-User
Operated by
Anthropic
Purpose
AI assistants answering shoppers

To allow it, make sure your CDN/WAF (Cloudflare, Akamai, etc.) doesn't challenge or block requests whose user-agent contains Claude-User, and that robots.txt doesn't disallow your product paths for it.

Is Claude-User reaching your store right now?

ARC tests your store against Claude-User and every other AI crawler — for real — and shows who you're accidentally blocking, whether AI understands your products, and whether it can buy.

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