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META · AI ASSISTANTS ANSWERING SHOPPERS

Should your store allow Meta-ExternalFetcher?

Meta AI (WhatsApp / Instagram) fetching your page on a user's behalf.

THE VERDICT

Allow it.

This bot fetches your page when a shopper asks an AI about you. Block it and that assistant literally cannot read your store to answer — you become invisible to those AI shoppers, with no error and no trace in your analytics.

THE TECHNICAL BITS
robots.txt token
meta-externalfetcher
Operated by
Meta
Purpose
AI assistants answering shoppers

To allow it, make sure your CDN/WAF (Cloudflare, Akamai, etc.) doesn't challenge or block requests whose user-agent contains meta-externalfetcher, and that robots.txt doesn't disallow your product paths for it.

Is Meta-ExternalFetcher reaching your store right now?

ARC tests your store against Meta-ExternalFetcher and every other AI crawler — for real — and shows who you're accidentally blocking, whether AI understands your products, and whether it can buy.

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